Disclaimer
TERMS AND CONDITIONS OF USE RELATING TO HOLY ISLAND TOURS
PLEASE READ THIS STATEMENT CAREFULLY. THESE TERMS AND CONDITIONS, TOGETHER WITH THE PRIVACY POLICY AND COOKIE POLICY (AND ANY OTHER AGREEMENTS THAT GOVERN YOUR RELATIONSHIP WITH HOLY ISLAND TOURS (PART OF THE MÔN COMMUNITIES FIRST REGISTERED CHARITY IN ENGLAND AND WALES UNDER NUMBER 1148502 WHOSE REGISTERED OFFICE IS AT 63 MARKET STREET, HOLYHEAD, ISLE OF ANGLESEY LL65 1UN) APPLY TO YOUR USE OF ANY SERVICES (THE “SERVICES”), SITES AND APPLICATIONS (INCLUDING, WITHOUT LIMITATION, THE SITE HTTP://WWW.HOLYISLANDTOURS.COM/ AND THE HOLY ISLAND APP (THE “APP”) (TOGETHER, THE “PLATFORMS”) OWNED AND OPERATED BY MÔN CF OPERATING AS ‘HOLY ISLAND TOURS’. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS AND THE TERMS OF THE ADDITIONAL AGREEMENTS THEN YOU SHOULD NOT ACCESS OR USE ANY OF THE SERVICES OR PLATFORMS. ACCESS OR USE OF ANY OF THE SERVICES OR PLATFORMS BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND THE TERMS OF THE ADDITIONAL AGREEMENTS. HOLY ISLAND TOURS MAY SUSPEND OR CANCEL YOUR USE OF THE SERVICES OR PLATFORMS IMMEDIATELY IF YOU DO NOT COMPLY WITH THESE TERMS AND CONDITIONS OR THE TERMS OF THE ADDITIONAL AGREEMENTS.
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1 TERMS OF SALE
The Services provided by HOLY ISLAND TOURS include the provision of sightseeing tours by passenger-carrying vehicles, contracted passenger-carrying and guided tours on foot.
1.1 E-TICKETS
If you purchase tickets on the Platforms, you will have your tickets delivered to you by way of E-ticket or SMS if you have selected to receive your ticket via SMS, which will contain a QR code for scanning. You will need to print the E-ticket and bring the printed copy with you to present to a member of HOLY ISLAND TOURS staff at the boarding point. Please note that HOLY ISLAND TOURS does not offer physical tickets via the Platforms – only if purchased on the day at our ticket office in Market Street, Holyhead or Newry Promenade, Holyhead.
1.2 E-TICKET REDEMPTION
If you have an E-ticket, you must bring the printed E-ticket, or show the SMS link with E-ticket visible from your phone, along with the credit card used to make the purchase as proof of ID. You should present your E-ticket to a HOLY ISLAND TOURS member of staff, at the tour starting point. The member of staff will exchange the E-ticket for a valid ticket to travel.
HOLY ISLAND TOURS reserves the right to refuse any E-tickets presented without the credit card used to make the purchase.
1.3 TICKETS TO TRAVEL
You should keep your ticket safe as replacements will not be issued. You must show or purchase your ticket as you board. The ticket remains the property of HOLY ISLAND TOURS and must be produced for inspection and, if requested to do so, be surrendered upon demand to an authorised HOLY ISLAND TOURS official. You will not be permitted to use any HOLY ISLAND Service without a valid ticket for the entire journey that you wish to make.
1.4 TICKET VALIDITY
The ticket entitles you to use the purchased services during HOLY ISLAND TOURS operational hours on the date (and/or) time stated on the ticket, commencing from the time you first board the service. When the ticket expires, you must either leave the service at the end of the tour or purchase another ticket. Changes to bookings are made at the discretion of HOLY ISLAND TOURS. All change requests must be made in writing to a member of the HOLY ISLAND TOURS customer service team 01407 762004. Refunds are not applicable where ticket prices have decreased due to promotions, or where the date/time selected is cheaper. Your HOLY ISLAND TOURS ticket gives you free access to certain attractions on the tour. Please keep your ticket safe as you may be asked to present your ticket to gain free access.
1.5 LOST TICKETS
You must keep your ticket safe. If you are found travelling without a valid ticket, you will be charged the full ticket price for a replacement ticket.
1.6 CHILDREN
Child tickets are available for children aged from 5-15 years. Children must be accompanied by an adult at all times. Children under 5 may travel for free if accompanied by a dedicated adult (1 adult: 1 child) as long as the child does not occupy a seat to the exclusion of a fare-paying passenger.
1.7 DEPARTURE POINTS AND TIMES
HOLY ISLAND TOURS endeavours to provide departure points and times for the service which are as accurate as possible. However, HOLY ISLAND TOURS reserves the right to vary such departure points and times without notice, as circumstances require.
1.8 TOUR ROUTE
HOLY ISLAND TOURS reserves the right to deviate from the route of a service in the event of marches, parades or where reasonably prudent to do so in the light of circumstances beyond HOLY ISLAND TOURS’ control.
1.9 BUSES AND BUS SAFETY
HOLY ISLAND TOURS contracts local bus companies to provide buses for the tours. HOLY ISLAN TOURS bears no responsibility for the age or condition of the bus on which you will travel. All buses will comply with legal requirements appertaining to public carrying vehicles but their interior condition may vary.
Whilst your ticket guarantees you a seat on the bus there is no seat reservation facility so you will have to occupy a seat which is available to you when you board the bus.
HOLY ISLAND TOURS reserves the right to refuse access to travel on a particular departure should circumstances be deemed to compromise tour safety.
1.10 PRICING AND PROMOTIONAL OFFERS
Prices relating to the Services can be found on the relevant pricing page of the Platforms. All prices are inclusive of applicable local taxes. HOLY ISLAND TOURS reserves the right to alter the prices of any Services immediately and without notice.
HOLY ISLAND TOURS may from time to time offer discounts or promotional offers, with or without a discount or promotional code. Discounts with codes are usually only valid for one transaction and, once the code is used, it will be deactivated and will no longer be valid. HOLY ISLAND TOURS does not bear any responsibility or liability for discounts or promotional offers published on external websites, and reserves the right to withdraw any discounts and promotional offers at any time without notice.
1.11 REFUNDS
In the event that HOLY ISLAND TOURS is unable to provide a Service throughout the period of the validity of your ticket through circumstances within its control, you shall be entitled to a full or partial refund of the price of your ticket. Any application for a refund must be made in writing to info@holyislandtours.com. Please scan and attach your ticket to your email. However, HOLY ISLAND TOURS shall not be in breach of these terms and conditions, nor shall it be liable, for delay in performing, or failure to perform, any of the Services if such delay or failure results from events, circumstances or causes beyond its reasonable control.
1.12 ACCIDENT OR LOSS
Please take care of all personal property. HOLY ISLAND TOURS will not be liable for any loss, damage, delay, inconvenience, direct or consequential loss, however caused, unless due to negligence by HOLY ISLAND TOURS, in which case its liability is limited (except for death or personal injury) for damages to a maximum of the refund of the ticket price.
1.13 ALCOHOL
The consumption of alcohol is prohibited on the tours at all times.
1.14 IMAGES
You hereby acknowledge that HOLY ISLAND TOURS may take photographs on board any of the Services, and you consent, for the purposes of the Data Protection Act 1998 and any other relevant legislation, law or regulation, to any such photographs which include images of you being used in HOLY ISLAND TOURS’ marketing and promotional materials, including on the Platforms. HOLY ISLAND TOURS will endeavour not to use photographs in which a single individual is present and prominently featured without obtaining that individual’s consent. Any images contained on the Platforms are for illustrative purposes only.
1.15 CUSTOMER CONDUCT
HOLY ISLAND TOURS may, at its discretion, require any person to alight from a Service if it deems his/her conduct offensive or a nuisance to other passengers, or if behaving in such a way as to constitute a risk to his/her safety or to the safety of other passengers, and HOLY ISLAND TOURS shall have no further liability in this regard.
1.16 FEEDBACK
If you have any feedback on the Services or the Platforms, please email:info@holyislandtours.com.
2 TERMS OF USE
2.1 CHANGES TO THE PLATFORMS
HOLY ISLAND TOURS reserves the right, at its discretion, to change, modify, add to, or remove portions of these terms and conditions at any time and to restrict access to any areas of the Platforms at any time, without notice or liability. HOLY ISLAND TOURS suggests that you check these terms and conditions periodically for changes. If you use the Platforms after changes are posted to this section, you accept the changed terms and conditions.
2.2 LIABILITY
By using any of the Platforms, you acknowledge and agree that the use of the Platforms is at your own risk and to the extent permissible by applicable law, in no circumstances, including (but not limited to) negligence, shall HOLY ISLAND TOURS be liable for any direct, indirect, incidental, special, consequential, or punitive damages, losses, costs or expenses nor for any loss of profit that results from the use of, or inability to use, any of the Platforms or any material linked to any of the Platforms (including but not limited to any viruses or any other errors or defects or failures in computer transmissions or network communications) even if HOLY ISLAND TOURS has been advised of the possibility of such damage. In addition, no liability can be accepted by HOLY ISLAND TOURS in respect of any changes made to the content of any of the Platforms by unauthorised third parties. All express or implied warranties or representations are excluded to the fullest extent permissible by law.
Any software which is downloadable from any of the Platforms is downloaded at your own risk.
Nothing in these terms and conditions affects your statutory rights. Nothing in these terms and conditions excludes HOLY ISLAND TOURS’ liability for:
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death or personal injury arising from HOLY ISLAND TOURS’ negligence;
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fraud or fraudulent misrepresentation; or
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any other loss or damage which cannot be excluded or limited under applicable law.
2.3 PLATFORM AVAILABILITY
To the extent permitted by applicable law, HOLY ISLAND TOURS does not warrant that any of the Platforms will be available at any time or that your access to any of the Platforms will be uninterrupted, timely, error free or free from viruses or other harmful components. If any of the Platforms are unavailable, please report this by e-mailing info@holyislandtours.com and HOLY ISLAND TOURS will attempt to correct the fault as soon as HOLY ISLAND TOURS reasonably can. You are responsible for obtaining and maintaining all equipment, services, and other materials that you need to access this website and for ensuring that you have adequate anti-virus protection installed on the equipment used to access this website.
2.4 INTELLECTUAL PROPERTY
Unless otherwise stated, all intellectual property in the Platforms and all rights in any information which appears in any of the Platforms (including the screen displays, the content, the text, graphics and look and feel of any of the Platforms) belongs to HOLY ISLAND TOURS or its licensors. All trademarks, service marks, company names or logos are the property of their respective holders. Any use by you of these marks, names and logos may constitute an infringement of the holders’ rights. HOLY ISLAND TOURS does not warrant that the Platforms do not infringe any intellectual property rights of third parties.
Your use of any intellectual property displayed on or relating to the Platforms, except as provided in these terms and conditions, is strictly prohibited. HOLY ISLAND TOURS will aggressively enforce its intellectual property rights to the fullest extent of the law. Nothing relating to the Platforms should be construed as granting any licence or right in or to any trademarks, service marks or trade dress of HOLY ISLAND TOURS or any other intellectual property owned by any member of HOLY ISLAND TOURS or the MÔN CF group.
You may print off one copy, and may download extracts, of any page(s) from the Platforms for your personal use and you may draw the attention of others to content posted on the Platforms.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
HOLY ISLAND TOURS’ status (and that of any identified contributors) as the authors of content on the Platforms must always be acknowledged.
You must not use any part of the content on the Platforms for commercial purposes without obtaining a licence to do so from HOLY ISLAND TOURS or its licensors.
If you print off, copy or download any part of the Platforms in breach of these terms of use, your right to use them will cease immediately and you must, at HOLY ISLAND TOURS’ option, return or destroy any copies of the materials you have made.
2.5 THIRD PARTY SITES
HOLY ISLAND TOURS is not responsible for the content of any other sites that are linked to or from any of the Platforms and HOLY ISLAND TOURS excludes all warranties and all liability for any loss or damage you incur as a result of your use of such sites.
2.6 LINKING CONDITIONS FOR SITES
You may not link to any applicable Platform unless you have obtained the prior written consent of HOLY ISLAND TOURS. If you have obtained consent, you must comply with the following conditions:
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you must only link to the homepage of this website (http://www.holyislandtours.com/). Linking to other content within the relevant Platform is prohibited without HOLY ISLAND TOURS’ express written permission;
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the text of the link must read either "HOLY ISLAND TOURS" or “www.holyislandtours.com”. You may not use any HOLY ISLAND TOURS logo or graphic as part of the link without HOLY ISLAND TOURS’ prior written consent;
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the link and surrounding content on the linking site must not: (a) falsely represent or misrepresent any relationship between the linking site and HOLY ISLAND TOURS; (b) portray HOLY ISLAND TOURS, or its products or services, in a false, misleading, derogatory or otherwise offensive manner, or in a way which damages or is likely to damage the reputation of HOLY ISLAND TOURS; or (c) alter the layout, content, look or feel of the relevant Platform; and
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you must not establish a link to a Platform where such link is not owned by you.
HOLY ISLAND TOURS assumes no responsibility for the content of websites linked on the Platforms. Such links should not be interpreted as an endorsement by HOLY ISLAND TOURS of those linked websites. HOLY ISLAND TOURS will not be liable for any loss or damage that may arise from your use of them.
2.7 ACCEPTABLE USE
You must not use any of the Platforms for any unlawful, improper or illegal purpose or activity. Furthermore, you must not use any of the Platforms in a way which causes or may cause:
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damage to the reputation of HOLY ISLAND TOURS ;
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any of the Platforms, or the services offered through any of the Platforms, to be interrupted, damaged or impaired;
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a virus or malicious code to be introduced into any part of any Platform;
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offence or detriment to any other person who uses any of the Platforms;
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HOLY ISLAND TOURS, you or any other user of any of the Platforms to be in breach of any applicable law or regulation; or
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detriment to any person who supplies services to HOLY ISLAND TOURS in connection with any of the Platforms.
You are prohibited from:
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modifying, translating, decomposing, decompiling, reverse engineering, disassembling or otherwise attempting to gain access to the source code of all or any part of any Platform;
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creating derivative works from any part of any Platform; or
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copying any part of any Platform (including any related documentation) or making commercial use of, leasing, charging, selling, publishing, sub-licensing, distributing, assigning or otherwise transferring any part of any Platform.
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2.8 UPLOADING CONTENT
Whenever you make use of a feature that allows you to upload content to the Platforms, or to make contact with other users of the Platforms, you must comply with the content standards set out above in the “Acceptable Use” section.
You warrant that any such contribution does comply with those standards, and you will be liable to HOLY ISLAND TOURS for any breach of that warranty. This means you will be responsible for any loss or damage HOLY ISLAND TOURS suffers as a result of your breach of warranty.
Any content you upload to the Platforms will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant HOLY ISLAND TOURS a limited licence to use, store and copy that content and to distribute and make it available to third parties. As such, you grant to HOLY ISLAND TOURS a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of and display your content in connection with the Services across different media, including the Platforms.
HOLY ISLAND TOURS also has the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to this website constitutes a violation of their intellectual property rights, or of their right to privacy.
HOLY ISLAND TOURS will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Platforms.
HOLY ISLAND TOURS has the right to remove any posting you make on the Platforms if, in its opinion, your post does not comply with the content standards set out above in the “Acceptable Use” section.
The views expressed by other users on the Platforms do not represent HOLY ISLAND TOURS’ views or values.
You are solely responsible for securing and backing up your content.
2.9 SEVERABILITY
If any part of these terms and conditions is, at any time, found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these terms and conditions. These terms and conditions shall be deemed amended by modifying or severing such part as necessary to render them valid, legal and enforceable while preserving their intent, or if that is not possible, by substituting another provision that is valid, legal and enforceable that gives equivalent effect to the parties’ intent. Any such invalid or unenforceable part or parts shall be severable from these terms and conditions, or the validity of the part(s) in question in any other jurisdiction shall not be affected thereby.
2.10 PRIORITY OF LAWS
In the event that any part of these terms and conditions at any time conflicts with the laws of a jurisdiction in which you use the Services or the Platforms, the laws of that jurisdiction shall prevail but only to the extent of such conflict.
2.11 ASSIGNMENT
You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.
2.12 GOVERNING LAW
These terms and conditions are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.
3.1 FEEDBACK
If you have any feedback on the App, please email:info@holyislandtours.com